Last updated: 10 July, 2025

Trish Cloete and any employees of WorkPsych Coaching are committed to protecting your personal information and respecting your privacy. This policy outlines how information is collected, used, stored, and how your data is protected when you engage with our website, programs, events, and services.

If you wish to withdraw your consent, access your data, or request deletion of any personal details, please contact us at: admin@workpsychcoaching.com.au

1. Our Commitment to Privacy

This Privacy Policy sets out how Work Psych Coaching (ABN 17684979717) ensures your personal information is handled in accordance with the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth). It applies to all visitors, clients, and users of our services or website. By using our website or services, you agree to the collection and use of your information as outlined in this policy.

2. Information We May Collect

When you interact with our site or services, we may collect the following types of personal information:

· Full name

· Email address

· Phone number

· Information submitted via forms (e.g. bookings, quizzes, or downloads)

· Payment information (processed securely via third-party platforms such as Square or PayPal)

We only collect data that you voluntarily provide or that is necessary to deliver our services effectively. We collect this information to better understand your needs, provide free information on areas of specialty, and to provide you with improved personal service.

3. Use of Information

We use your personal information to:

· Provide services you have requested

· Respond to your enquiries

· Process transactions securely

· Send you updates, reminders, and relevant information about our services

· Share educational or promotional content (only if you have opted in)

· Comply with legal obligations if required

· All marketing communication will include a clear option to unsubscribe.

4. How We Store and Protect Your Data

Your information is stored securely on encrypted, cloud-based platforms. Email and contact data is managed via Systeme.io or similar providers. Payment data is processed via Square or PayPal, where full card details are never visible to our staff. Only the last four digits and expiry may be displayed for reference.

We do not share your information with third parties unless legally obligated or with your explicit consent.

5. Cookies and Website Analytics

This website may use cookies to track browsing activity for analytics purposes. These small files help us understand which pages are most useful, improve user experience, and tailor content to your interests.

You can choose to disable cookies via your browser settings at any time. Cookie data does not identify you personally.

6. Accessing or Updating Your Information

You may:

· Access a copy of the information we hold about you

· Request correction of any incorrect or outdated information

· Unsubscribe from marketing communication at any time

· Request deletion of your personal data (subject to legal retention requirements)

Please contact us at admin@workpsychcoaching.com.au for any such requests.

7. Disclosure of Personal Information

We will never sell, lease, or trade your information. Your details will only be disclosed where:

· Required by law (e.g. court order, subpoena, or legal proceeding)

· You have provided explicit consent

· Necessary for delivering a service you have requested

8. Changes to This Policy

We may update this policy periodically to reflect changes in legal obligations or service updates. The most recent version will always be available on our website with the “Last Updated” date at the top.

Contact Details: For questions or requests regarding your personal data or this policy, please contact:

Trish Cloete (admin@workpsychcoaching.com.au)